I wasn't able to access the site with the username and password listed in my file. Any thoughts?
What about the PIN? I couldn't obtain it because, in their terms, "I have no filed adress". Any further thoughts?

Bureaucracy sucks!

I couldn't access it either

Me neither! I wrote an e-mail to the help-desk. No response yet.

Any improvements/explanations?
I've got the same problem.

I can get into the admitted students website now but not the e-mail account.

Same over here: The website works, the e-mail-service doesn't.